Duke Health Facilities

Hospital, Clinic, Ambulatory, and Research Facility Services

Maintenance Requests

Examples of common maintenance service requests are below.  There is no departmental charge.

  • Elevator issues
  • Broken fixtures
  • Plumbing issues
  • Blinds
  • Lights
  • Safety issues that could be harmful to employees, patients, and visitors
  • Damage to floors, walls, ceilings, doors, or windows

Request Maintenance Services (Must be connected to a Duke Medicine network, not a university network.)

Project Service Requests

Examples of common discretionary project service requests are below. Departments are responsible for providing a fund code.

  • Renovations (to include painting)
  • Flooring (tile or carpet replacement)
  • Signage (printed, engraved, or painted)
  • Equipment Installation
  • Electrical or Data Outlets
  • Surgical Instrument Repairs or Fabrication
  • Cabinets

Request Project Discretionary Services

SOM Requests Only: Requires financial approval for projects >$25K, <$100K  

Check Status - Project Service Requests

Available Services

Brochure coming soon!

Badge Reader Access

To request card access to any Duke Hospital, Clinic, or Research building:
Please fill out this form Building Card Access Request Form and
email to medicalc@dm.duke.edu.

Medical Center Card Access Office
Monday to Friday:  7:30 AM – 4:00 PM



Additional Information

Business Hours
Monday - Friday, 7:30  am - 4:00 pm

After Hours
After-hours calls are dispatched to Maintenance Mechanics who provide coverage for Duke Hospital, Clinic, and Research (areas on Research Drive) buildings.

Facility Emergency
(919) 684-3232

Other Resources

For issues related to University Buildings, contact:
FMD Maintenance: (https://facilities.duke.edu
Facility Emergency: (919)-684-2122

Grounds: (919)-660-4280

Environmental Services (EVS) or Pest Control: (919)-681-9700

Other Emergencies

Any life-threatening situations or severe damage to a Duke Hospital, Clinic, or Research building, please contact the Duke University Police Department immediately at 911 or (919) 684-2444.