Duke Health Facilities
Hospital, Clinic, Ambulatory, and Research Facility Services
MAINTENANCE REQUESTS
(CLICK HERE)
(Must be connected to a Duke Health network)
Examples of common maintenance service requests are below. There is no departmental charge.
- Elevator issues
- Broken fixtures
- Plumbing issues
- Blinds
- Lights
- Safety issues that could be harmful to employees, patients, and visitors
- Damage to floors, walls, ceilings, doors, or windows.
Beds, Overbed Tables, Recliners and Equipment Distribution
PROJECT SERVICE REQUESTS
(CLICK HERE)
Examples of common discretionary project service requests are below. Departments are responsible for providing a fund code.
- Room or Suite Renovations (to include painting)
- Whole Room Flooring (tile or carpet update)
- Signage (printed, engraved, or painted)
- Equipment Installation (e.g., card readers, nurse calls, or cameras)
- Additional Electrical or Data Outlets
- Surgical Instrument Repairs or Design and Fabrication
- Building Cabinets or removing installed items
SOM Requests Only: Requires financial approval for projects >$10K, <$100K
Check Status - Project Service Requests
Available Services
Brochure coming soon!
Badge Reader Access
To request card access to any Duke Hospital, Clinic, or Research building:
Please fill out this form Building Card Access Request Form and
email to medicalc@dm.duke.edu.
Medical Center Card Access Office
Monday to Friday: 7:30 AM – 4:00 PM
(919) 668-3607
Additional Information
Business Hours
Monday - Friday, 7:30 am - 4:00 pm
After Hours
After-hours calls are dispatched to Maintenance Mechanics who provide coverage for Duke Hospital, Clinic, and Research (areas on Research Drive) buildings.
Duke Health Facility Urgent/Emergency
(919) 684-3232
Other Resources
For issues related to Duke University Buildings except the School of Medicine:
FMD Maintenance: (https://facilities.duke.edu)
FMD Urgent/Emergency: (919) 684-2122
Grounds: (919) 660-4280
Environmental Services (EVS)/Pest Control:
(919) 681-9700
Other Emergencies
Any life-threatening situations or severe damage to a Duke Hospital, Clinic, or Research building, please contact the Duke University Police Department (DUPD)
immediately at 911 or (919) 684-2444.